Please note our Terms and Conditions. It is important that you read all of the information presented and that you contact a customer care representative if you need further clarification. You will be held responsible for the conditions listed here beginning at the time your booking is made. You will also be provided with a copy of these Terms and Conditions in your e-mail confirmation verification. Please note that you will be responsible for these Terms and Conditions even without the presence of a written or signed consent / signature. Services rendered, even in the case of a “no show” will serve as acknowledgement for all of the Terms and Conditions herein. The credit card you have provided Eddine Limousine Service will be billed in accordance to our Terms and Conditions and according to the service pricing. You are providing Eddine Limousine your credit card information with this knowledge. PLEASE NOTE that these Terms and Conditions apply to ALL reservations made with Eddine Limousine Service, NO EXCEPTIONS. If you need any clarification regarding our Terms and Conditions, please feel free to contact one of our Customer Care Representatives. Terms and Conditions may change at ANY TIME, therefore, for the most up-to-date information, please refer to a Customer Care Representative. RATES ARE SUBJECT TO CHANGE We accept all major credit cards. We do NOT accept personal checks. All reservations are subject to an ensured payment, therefore, a credit card number WILL be taken at the time the reservation is made. NO EXCEPTIONS TO THIS POLICY! You may specify a different payment method, however, in order for Eddine Limousine Service to reserve a vehicle for you, we MUST take credit card information at the time of booking. If credit card information is not provided by the client at the time of booking, Eddine Limousine Service reserves the right to refuse service and a vehicle will NOT be reserved. NO EXCEPTIONS! The credit card on file will not be billed until AFTER the trip has been completed (with regard to Hourly and Specialty Vehicle reservations, a pending charge will be reflected on your credit card on the scheduled date of service, please see below for further clarification), in order to account for all applicable charges. For any clarification regarding this policy, please contact an Eddine Limousine Service representative. The credit card will be billed if no prior cancellation is received. Please note our cancellation policy below.  Credit Card on file required for ALL reservations. Customer agrees to pay any unforeseen charges e.g. extended service time (hourly), extra destinations, waiting time, parking and tolls. All vehicles are SUBJECT TO availability! You may be asked to sign and submit a Credit Card Authorization form before services can be booked. Please consult with an agent for more information. It is the client’s responsibility to provide Eddine Limousine Service with correct contact information for the date of pick up (i.e., Correct phone number, physical addresses, e-mail addresses, flight information, payment information, pick-up times, etc.) Eddine Limousine Service is not at fault in a situation where the client has provided incorrect information. Eddine Limousine Service sends booking confirmations to the client in order to ensure that all information is correct before the scheduled pick-up. It is the client’s responsibility to review and confirm the accuracy of the information listed in the Booking Confirmation and to notify Eddine Limousine Service of any changes, updates, inaccuracies, or adjustments. Failure of the client to do so is not the fault of Eddine Limousine Service. With regard to Airport and / or Train Station Pick-Ups: If you have not paid or requested for inside meet-and-greet, your driver will meet you outside. Please clarify as to where the driver will meet you with a customer care representative, as this information differs between airports / train stations. With regard to Airport and / or Train Station Pick-Ups: Flight / Train information will be taken at the time of the booking. Our dispatching team will monitor the status of your flight / train in order to keep track of early arrivals and / or late arrivals. Your driver will be on location based on this information. It is the client’s responsibility to notify Eddine Limousine Service of flight changes, i.e., if you board another flight, change your flight, etc. it is your responsibility to notify Eddine Limousine Service, otherwise, the driver will be on location based upon the arrival time of the flight / train number you have provided us. If you require a pick-up time, which is not based on the arrival of your flight / train, you must make that clear to an Eddine Limousine customer care representative before the time of pick up, otherwise, pick-up time will begin at the actual time of arrival of your flight / train. At the time of pick-up, please ensure that the phone number you have provided to Eddine Limousine Service is turned on, available, and working. Eddine Limousine Service is not at fault if the client fails to turn on their phone, has a non-working phone, or provides Eddine Limousine Service with the incorrect contact phone number for the date of pick up. If the client does not hear from their driver or a customer care representative, or has a non-working phone, it is the customer’s responsibility to contact Eddine Limousine Service immediately at 1-888-314-6335. Failure to do so could potentially result in a “no show,” in which the client is charged for the full amount of service. A “no show” occurs when the client does not show up for the specified pick-up. A “no show” occurs when the client does not notify Eddine Limousine Service of travel changes, flight changes, flight cancellations, plan changes, etc. If a client does not show up at the time of pick up, and has provided no previous updates or cancellations (please note that cancellations must be made within the appropriate time frame, please see below) then the client will be billed for the entire amount of the service charge to the credit card taken at the time that the reservation was made (or other specified payment method) on file. No exceptions to this policy. All reservation cancellations are subject to a cancellation charge if cancelled less than two-hours in advance to the pick-up time. The cancellation charge is set at 100% of the total service amount (including taxes, fees, and gratuity). We require a 48-hour cancellation with regards to specialty vehicle reservations. The cancellation charge is set at 100% of the total service charge (including taxes, fees, and gratuity). Please note that our cancellation policy changes during Peak Season. Please refer to a customer care representative to learn more about Peak Season Pricing, Terms and Conditions, and dates. All reservations are subject to a 20% gratuity, which will be AUTOMATICALLY added IN ADDITION your total service amount. Waiting Time: Client is to be charged $15.00 per each additional 15 minutes of wait time. With regard to airport pick-ups; The first 1/2 hour of your pick up time is considered a “grace period”, after the first 1/2 hour, client is to be charged $15.00 per each additional 15 minutes of wait time; time begins when the flight lands. With regard to all other pick-ups, time begins at the time specified for pick-up as indicated by the client; note that there is no 'grace period' for non-airport pick ups. For exceptions/clarifications and/or concerns regarding this policy, please contact a customer care representative. Children must be provided with a car-seat, by the client, in order to enjoy our services. Peak Season pricing DIFFERS from what is presented on our website. For Peak Season special pricing, please contact a customer care representative. Peak Season includes, but is not limited to, Prom Season, Wedding Season, Christmas, New Year, July 4th, Labor Day Weekend, Inauguration, etc. For a full listing of Peak Season dates, please contact a customer care representative. Meet and Greet is available upon request in the baggage claim for $15.00, in addition to the private car rates, taxes, fees, and gratuity. Late Night/ Early morning pick-ups are subject to an additional charge; pick-ups made between the hours of 11:00 PM to 5:00 AM will have an additional $15.00 service charge added onto standard transportation cost. If you are traveling out of state (to or from), please contact us for a quote. We do offer group transportation in order to accommodate our larger groups. Please feel free to contact us for a quote/proposal. We are not responsible for any lost items. If you feel that you may have left one of your belongings in our vehicles, please feel free to contact us. If one of our chauffeurs has found a personal belonging in the vehicle, we will try our best to contact you as soon as possible. Limousine Service begins at the scheduled pickup time, or when the customer, group, or passengers enter the vehicle, whichever occurs first. For hourly reservations, 15 minutes of service use past the hour will count as an additional hour and will be charged / billed accordingly. With regard to Hourly Jobs and Specialty Vehicle Rentals: On the actual date of service, you may notice a pending charge on your credit card for the total minimum hourly agreement of service. This is only a hold (not an actual charge) to ensure that the credit card on file is valid for the minimum charge amount agreed upon. The actual charge (i.e., additional hours, etc.) will be taken into account after services have been rendered and the exact total will be charged to your card accordingly, dropping the hold from our system and your credit card. Eddine Limousine will honestly try to maintain the schedule submitted by its customer, group, passengers after the customer, group or passengers first initial pickup , but such schedule is not guaranteed and we will not be liable for delays caused by incorrect itinerary information, last minute changes, traffic, acts of God, strikes, riots, authorities of law, terrorists, hazards, dangers of inclement weather, hazardous road conditions, accidents, breakdowns or any other condition beyond our control. Eddine Limousine does not allow any customer, group,or any passenger to use the vehicle for any activity that is illegal. We  reserve the right to terminate service  and charge full amount of services if chauffeur finds any passenger in the vehicle conducting illegal activity or with any illegal substance.   Customer, group, or passengers are responsible for any damage(s) to the vehicle and equipment as well as excessive clean up fees may be assessed for trash, unsanitary debris, regurgitation , gum, smoking, etc or spills left in the vehicle. Excessive clean up fee, damage and repairs shall have a minimum charge of $199.00.    Physical damage done by the customer, passengers, or group will result in an additional assessment for repair parts and labor. Broken or missing bar glasses will result in a replacement charge of $15.00 each. Eddine Limousine has the right to use any of its affiliates to contract or subcontract any customer, group, or passengers reservation. Prices subject to change without notice. Typos on website whether rates or spelling are exactly that and will be fixed upon bringing to our attention.     

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